I am never going to be a customer of United again. They are the worst airline in the world (except for US Airways) and I hate them. A couple months ago they made me check my luggage (which is now $25 each way) because it didn't fit in their little carry on bag measurement thingy. To squeeze a few dollars out of unsuspecting customers, their new policy is to enforce that absurd size requirement. I only know of one bag that can fit in such a ridiculous size constraint and what the hell can you fit in this?
Also, I have/had a flight voucher for $100. Little did I know that their flight voucher only works if you personally show up to the airport and buy a ticket at the counter. Seems like it would be easy enough to provide the confirmation number printed on the ticket over the phone. They know I have it, they knew the $ amount but they need me to show up in person for verification purposes? Give me a break. Can't wait until we bail those bastards out too.
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